CallerHi, my AC stopped working.
LucroVox AII'm sorry — we'll help get that looked at. Just so I route this properly, is it not turning on at all, or is it running but not cooling?
CallerIt's running, but it's blowing warm air.
LucroVox AIGot it. Is this a central air system, a mini-split, or a window unit?
CallerCentral air.
LucroVox AIThanks. About how long has this been happening — today, a few days, or longer?
CallerJust started today.
LucroVox AIUnderstood. Any water leaking, burning smell, loud noise, or is it just warm air?
CallerJust warm air.
LucroVox AIPerfect, that helps. Can I get your name and service address?
CallerMike Reynolds, 4406 Oakhill Drive.
LucroVox AIThanks, Mike. I have a 3 PM appointment today. I'll note: central AC, running but blowing warm air, started today, no leaks, smell, or unusual noise. Does 3 PM work?
CallerYes.
LucroVox AIGreat — you're booked for 3 PM. The technician will check the system on-site and call if they're running early or delayed.