Disclaimer

1. AI Technology Disclaimer

LucroVox uses artificial intelligence and machine learning technology to deliver voice agent services. While we strive to continuously improve our AI models, they are not perfect and may make errors in understanding, processing, or responding to calls. You acknowledge that:

• AI is not a replacement for human judgment or decision-making
• Our AI agents may misunderstand customer requests or context
• The service may occasionally experience technical limitations or failures
• Natural language processing can produce unexpected or inappropriate responses in rare cases
• The AI may not handle complex, nuanced, or unusual customer scenarios correctly

2. No Guarantee of Results

While LucroVox is designed to help you answer more calls and qualify leads, we make no guarantees regarding specific business outcomes, including but not limited to:

• Revenue increases or any specific revenue targets
• Number of qualified leads generated
• Appointment booking rates
• Customer conversion rates
• Business growth or profitability
• Reduction in missed calls to any specific percentage

Results vary depending on many factors outside our control, including your business type, service quality, pricing, market conditions, and customer behavior. Past performance or results from other users do not guarantee your results.

3. Testimonials and Case Studies

Any testimonials, case studies, or success stories shared by LucroVox or our customers represent the individual experiences of those specific users. These testimonials are not typical or guaranteed results and should not be considered representative of average user experiences. Factors that contributed to their success may not apply to your situation.

We do not endorse or guarantee the accuracy of all testimonials. Individual results depend on many variables and cannot be replicated or predicted.

4. Service Limitations

4.1 Accuracy Limitations

While we work to ensure our AI agents are accurate and reliable, we cannot guarantee:

• 100% accuracy in call transcription or data capture
• Proper classification or handling of all call types
• Correct spelling or formatting of captured information
• Accurate identification of caller intent or urgency

4.2 Availability and Performance

While LucroVox is designed for high availability, we do not guarantee:

• Uninterrupted service (outages, maintenance, or technical issues may occur)
• Specific uptime percentages (though we target 99.9%+)
• Consistent response times or speed
• The service will work with all phone systems or integrations

4.3 Compatibility

LucroVox may not work with all telephone systems, integrations, or third-party software. It is your responsibility to test compatibility before relying on our service. We are not responsible for incompatibility issues or data loss resulting from integration failures.

5. Third-Party Services and Integrations

LucroVox integrates with third-party services such as payment processors, email providers, scheduling systems, and CRM platforms. We are not responsible for:

• The performance, reliability, or availability of third-party services
• Data loss, errors, or breaches by third parties
• Changes to third-party APIs or service terms
• Compatibility issues between LucroVox and third-party tools
• Third-party company decisions to discontinue services

Your use of integrated services is subject to their terms of service and privacy policies. We recommend reviewing their disclaimers before use.

6. Regulatory and Compliance Matters

You are responsible for ensuring your use of LucroVox complies with all applicable laws and regulations in your jurisdiction, including but not limited to:

• Telephone Consumer Protection Act (TCPA) and similar regulations
• Call transcription and consent laws
• Data protection and privacy regulations (GDPR, CCPA, etc.)
• FCC regulations and Do-Not-Call lists
• Local business licensing and telemarketing regulations
• Industry-specific compliance requirements

LucroVox is a tool; you are responsible for using it legally and ethically. We provide features to help with compliance (such as AI disclosure at call start and transcription policies documented in our privacy policy), but we are not responsible for your regulatory violations.

7. Not Professional Advice

LucroVox is not a substitute for professional advice. Information, resources, or recommendations provided through our service (including by our customer support team) are not:

• Legal Advice: Consult an attorney for legal matters
• Financial Advice: Consult a financial advisor for business or investment decisions
• Medical Advice: If your business involves health services, consult appropriate professionals
• Professional Consultation: LucroVox is a business tool, not a professional service provider

You assume all responsibility for decisions made based on information obtained through LucroVox.

8. Data and Information Accuracy

While we strive to ensure data accuracy, we do not guarantee:

• Caller information captured by our system is accurate or complete
• Call transcripts are error-free or fully capture all nuances
• Transcriptions are 100% accurate
• Analytics and reporting metrics are precise

We recommend independently verifying important information, particularly contact details or quoted pricing, before contacting customers or making business decisions based on captured data.

9. Your Responsibility

You are responsible for:

• Proper use of LucroVox in accordance with these terms
• Compliance with all applicable laws and regulations
• Monitoring your account and calls to ensure proper functioning
• Following up on qualified leads appropriately
• Maintaining backup systems or records if call data is mission-critical
• Notifying customers that calls are being transcribed (where required by law)
• Protecting your account credentials and access information

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, LUCROVOX DISCLAIMS ALL LIABILITY FOR:

• Lost revenue, profits, or business opportunities
• Lost, damaged, or corrupted data or call transcripts
• Missed appointments or customer dissatisfaction
• Business interruption or downtime
• Consequential, indirect, incidental, special, or punitive damages
• Any damage arising from the use or inability to use our service

11. No Warranty

LUCROVOX IS PROVIDED "AS-IS" AND "AS-AVAILABLE." WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT:

• The service will meet your specific needs
• The service will be uninterrupted or error-free
• Defects will be corrected
• The service is free from malicious code or harmful components

12. Changes to Service

We reserve the right to modify, suspend, or discontinue any aspect of LucroVox at any time. While we'll provide reasonable notice of material changes, we are not responsible for any inconvenience, loss, or damage resulting from service modifications or discontinuation.

13. Assumption of Risk

Your use of LucroVox is at your own risk. You assume all responsibility for:

• Outcomes resulting from using our service
• Any damage to your business, reputation, or customer relationships
• Integration and compatibility issues with your systems
• Data loss or security incidents

14. Governing Law

This disclaimer is governed by the laws of the United States, without regard to its conflict of law principles. Any disputes arising from this disclaimer shall be subject to the exclusive jurisdiction of the state and federal courts located in the United States.

15. Severability

If any part of this disclaimer is found to be invalid or unenforceable, the remaining portions shall continue in full force and effect.

16. Contact for Questions

If you have questions about this disclaimer or wish to discuss our limitations and responsibilities, please reach out via our contact page or call us at (832) 345-6913.